Privacy Policy

Last Updated: January 12, 2025

Introduction

Welcome to Medio ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meditation mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

1. Personal Information

When you use our App, we may collect the following personal information:

  • Account Information: Email address, name, and authentication credentials when you create an account
  • Profile Information: User preferences, meditation goals, and customization settings
  • Usage Data: Meditation session history, completed meditations, favorite content, and progress tracking

2. Automatically Collected Information

When you use our App, we automatically collect certain information about your device:

  • Device Information: Device type, operating system version, unique device identifiers
  • App Usage Information: App opens, feature usage, session duration, and interaction data
  • Network Information: Internet connection status (for offline capability management)

3. Purchase Information

When you make purchases through the App:

  • Transaction Data: Purchase history, subscription status, and payment method (processed securely through RevenueCat and platform payment systems)
  • Note: We do not store credit card numbers or other sensitive payment information directly

How We Use Your Information

We use the information we collect to:

  1. Provide and Maintain the App: Enable core functionality including meditation playback, progress tracking, and personalized recommendations
  2. Process Transactions: Handle subscriptions and in-app purchases
  3. Improve User Experience: Analyze usage patterns to improve app features and content
  4. Communicate with You: Send important updates about your account, subscription, or changes to our services
  5. Ensure Security: Protect against unauthorized access and maintain app integrity
  6. Legal Compliance: Comply with applicable laws and regulations

Third-Party Services

Our App integrates with the following third-party services:

Firebase (Google)

RevenueCat

Paddle

  • Purpose: Payment processing for web subscriptions (Merchant of Record)
  • Data Shared: Email address, user ID, payment information (processed securely by Paddle)
  • Note: Paddle acts as the Merchant of Record for web purchases, handling VAT, taxes, and invoicing
  • Privacy Policy: https://www.paddle.com/legal/privacy

Apple App Store / Google Play Store

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit using HTTPS
  • Secure authentication using Firebase Authentication
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis

Your data is stored on secure servers provided by our third-party service providers (primarily Firebase/Google Cloud Platform).

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also retain and use your information to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can access and export your data through the app settings.

Correction

You can update your profile information at any time through the app.

Deletion

You can request deletion of your account and associated data by:

  • Using the account deletion feature in the app settings
  • Contacting us at meditasjonsapp@gmail.com

Opt-Out

You can opt-out of:

  • Non-essential notifications through your device settings
  • Marketing communications (if applicable) through app settings

Do Not Sell My Information

We do not sell, rent, or trade your personal information to third parties.

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our App, you consent to such transfers.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: meditasjonsapp@gmail.com
Address: Tønsberggata 2

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Sending you a notification through the app (for material changes)

You are advised to review this Privacy Policy periodically for any changes.